Despite the fact that the hosting service supplied by the different companies is practically the same, each provider has got their own platform with its own modifications and different ways to complete specific things. This is the reason why, a large knowledge base will be stunningly useful both for people with little to no past experience and for technically accomplished individuals who will ultimately learn how specific operations are executed, but will lose time in the process. The aim of such a knowledge base is to help make the hosting service fast and easy to use, sparing users both time and energy. The end result is more satisfied clients, as they can effortlessly find the information they desire, and significantly less work for the customer service technicians, because typically the majority of the questions and issues that customers have got are already included in the knowledge base. Provided that the articles themselves are competently written and encompass more things, you’ll be able to get to know more not only about your account, but also about the hosting service in general.
Extensive Online Documentation in Cloud Website Hosting
All Linux cloud website hosting that we offer feature an in-depth knowledge base where you can find everything you should know in regards to your hosting account. Whether you are intending to set up a brand-new database, to forward a domain name using an .htaccess config file or to set up an email address on your desktop computer or telephone, you can simply read our step-by-step help articles and all the information that you need will be there. When you visit a specific section of the Hepsia Control Panel, you can see articles that are relevant to the functions that can be accessed through it. In case you’d like to see the complete article archive and get informed about all the functions that Hepsia offers, or simply to read general information about the web hosting service, you can explore the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We’ve tried our very best to cover any obstacle that you could stumble upon, but if you don’t find the information that you’re seeking, you can always get in touch with us, as our technicians are at your disposal night and day.
Extensive Online Documentation in Semi-dedicated Servers
The Help section of the Hepsia Control Panel, which is included in our Linux semi-dedicated hosting plans, will permit you to access the comprehensive online help documentation that we have compiled for you. The articles offer generic information about our web hosting services, how-to tutorials about the different features that you can access, as well as troubleshooting instructions that can help you recover common problems that you may encounter. The topics that we have included cover de facto everything, from easy things such as how to host a new domain name in the account, to more elaborate ones such as which SSH commands are permitted on the semi-dedicated servers. Relevant articles about the features of a particular section of the Control Panel will always be available on the right side of the page that you’re on, while the full article archive can be accessed through the dedicated Help section.