Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide you with a 1–hour resolution guarantee with all our Linux cloud website hosting packages, meaning every single advice request you submit will be responded to in less than an hour maximum. Our support team members have been trained to efficiently deal with any situation and to give you relevant guidance on any concern that you might have.

  • Top quality support service

  • A Top–quality Support Service

  • Our tech support service is supplied by a crew of skilled employees who are ready to react to your issue promptly. You’ll be able to get hold of the tech support crew by starting a tech support ticket from your Web Control Panel or by submitting us an email. On working days, you may as well call us on the telephone or take advantage of the live chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you require guide while operating within the Control Panel, you are able to always just click the Help control key and locate your issue in the list of posts that will show up. We have as well turned much of the posts into training videos. The list of training videos will load if you click on the Videos option located on the top right.