Q: What does the web site migration service include? Will my web site be safe?
A: The website migration service that we are offering is free of cost (within a certain limit). We will transfer your site(s) to our top–tier cloud hosting platform without you having to do anything. We know from experience that swapping hosting providers can lead to lost info and unwanted network downtime. Because of this, we will accomplish all that for you at no cost!We have competent administrators whose main task is to make certain that your website performs precisely as it did on your old web hosting platform. Our administrators are well–versed in migrating custom–built web sites, as well as web sites that are based on popular apps like WordPress and Joomla™.
Q: Web site migration seems like lots of work. Just how long is it going to take?
A: While we cannot give you an exact time interval, because there are lots of variables, among them the size of the files and databases, the location of the present host’s server, the complexity of your web site and the current workload of our Website Migration Department, etc., we will try our best to migrate your site within 48h, and in some cases – within 24h (when the website content is not very large).
Q: My privacy concerns me. What data do you need?
A: We do not collect any information that is sensitive. We will require, however, the login information for your present hosting account as well as the name of the site that you need to migrate.
Q: The login info for my hosting account is delicate. How can I trust you?
Q: What about downtime? Will my site be unavailable?
A: Your website will work just like it did before with your former hosting provider. As soon as we are through with the transfer, your site will be configured to work on our platform and we’ll alert you to preview it. If everything is functioning correctly, all you will need to do is change the name server records pertaining to your domain. Your web site will be migrated to us with no downtime whatsoever.
Q: Will my old hosting provider have to do anything?
A: No. Aside from your login credentials for the Control Panel, we do not need anything. We’ll never touch base with your hosting provider. They will not know anything about the transfer either.
Q: Which web hosting providers can you migrate web content from?
A: We can transfer your website from any hosting provider or any Linux–powered hosting platform on condition that we can access the Control Panel and there is FTP access available.The only web sites that we cannot transfer are those based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.